Frequently Asked Questions
Below are frequently asked questions (FAQs) for EQ3 Partners. The FAQs are to provide additional clarification on some of the major changes that take place in postal services and products. This information will also assist with responding to questions received from customers.
Yes, we have great results on correcting about 60% of the undeliverable addresses with their new moved address using our proprietary software program.
No, NCOA will only change those households that submit to the USPS a Change of Address form (PS 3575). And, it must be a perfect match. Most mailing files only change 70% of households that moved.
Yes, if you mail full service and ask for an electronic return, but you will not receive back the old address to match back. You will be provided the unique sequence number that was originally used for the incorrect address along with the correct address. The unique sequence number can be matched to the original file to make corrections.
If the mail qualification is mostly 5-digit presort, you drop ship. If most of the mail qualifies at an AADC rate or higher, then commingle. With higher volumes, consider using a combination of both for greater savings.
LTL usually has a faster delivery time than consolidation but is a lot more expensive. Our consolidation solutions is almost as fast as LTL but at consolidation prices.